About Us
crafted living & beyond
Kayu means ‘Wood,’ and our work is as solid and finely crafted as the wood we work with.
We are a custom sourcing company, and we specialize in bringing you the finest elements from our signature style: Luxury Tropical
Based on the unique requirement for each project: whether it’s a private residence, a clubhouse, an F&B area, or a resort project – we tailor-make solutions based on the style and the budget.
All our furniture is made from guaranteed wood sources, primarily teak, and built to last over an extended period, giving you immense value for the money spent. Also, as we source directly from the manufacturer and deliver without retail costs, we can meet most project budgets for this furniture quality.
We cover everything from furniture and lights to décor and stone, and we deliver a consolidated solution to your doorstep as per your timelines. We have more than a decade of experience in sourcing, and we look forward to showing you glimpses of our furniture line…
Frequently Asked Questions
What is KAYU?
KAYU is a brand that sources and curates luxury furniture, lights, décor, and landscape from global sources for projects in India and South East Asia.
Are the products imported or made locally in India?
We do not manufacture in India. All our products are imported and custom designed by a mix of International designers, including Italian, French, Dutch, and English designers, to name a few.
What clientele does KAYU cater to?
KAYU sources for a wide variety of projects ranging from individual Private Residences, Corporate Offices, CEO cabins, F&B areas, Clubhouses, Mock-up Villas, Outdoor Spaces, Resorts, and Hospitality Projects.
How do I order a selection of what I want?
You can place an order by identifying the styles you like and the quantities required from our various product collections. You can write to: sales@kayu.co.in with your contact and project details, and we will send you the sourcebooks and then share a quote for your requirement.
Where can I see the collections and try out the furniture?
You can visit the KAYU experience center in Indiranagar, Bangalore, and see the styles. Our location is at: 1327, 13th cross, 2nd stage, Indiranagar, Bangalore-38
Can I simply buy ready pieces of furniture?
Yes, while the KAYU experience center mainly showcases new designs, we have pieces for sale that you can buy off the floor.
Can I get interior design assistance to help me with my ordering process?
Yes, we can offer interior design support if you want to do up multiple areas or your complete residence. You can schedule an appointment to meet with us to discuss your project by writing to: sales@kayu.co.in with your project details and setup a date and time to meet with us.
Do you undertake custom designs?
Yes, we do. However, custom design involves a systematic drawing process and calculating materials and fabrics to develop a price proposal. Hence we will undertake custom design only once an order has been placed for standard catalogue pieces or when the client is willing to pay us a deposit which will be adjusted against the furniture price.
What will be the lead time and delivery process for my order?
Our standard lead time for made-to-order furniture varies from 2-4 months, depending on the styles and quantities involved. We will inform you of the expected lead time before your order placement.
Yes, on request, we offer doorstep delivery and installation for your order, and we will coordinate the process.
What are the payment terms for my order, and in which currency?
For production orders, you need to pay a 50% advance. Once your ordered goods are manufactured, we will send you high-resolution photos of your finished goods, against which you pay the balance, prior to shipping.
Shipping and local taxes will be extra at actuals against receipts from each agency/provider. All order payments can be made by you locally in INR.
Will my Outdoor furniture fade? What about the cushions and fabrics?
Our Outdoor furniture range is made from the highest-grade Outdoor materials for the frame, cushions, and fabric. However, all outdoor products will eventually deteriorate due to exposure to various elements. Hence, periodical maintenance is recommended to extend the life of the furniture and keep it looking good.
Will my log tables and natural wood furniture remain the same over time?
Many natural wood furniture, also termed Origins furniture – LIVE edge tables, roots, terracotta, etc. move over time and expand and contract due to the weather changes. KAYU does not guarantee their life or change in form. Some of these are soft woods and can move, expand, develop cracks, or sometimes attract insects. These are the risks associated with sourcing natural woods and hence cannot be addressed by us.
Warranty & Returns
What if my merchandise arrives damaged?
Our delivery teams treat your order with care so it will arrive in the best condition possible, but if there is any visible damage on the merchandise or to your home during the delivery process, please notify our delivery team and make sure that it is recorded in the delivery challan. We will then contact you to offer the best possible solution based on the extent of the damage.
Is there a warranty?
As per our standard terms, we offer a 1-year manufacturing defect warranty. However, the basic warranty is void if the merchandise suffers damage caused by abuse, negligence, or accident, has been relocated, repaired, or tampered with, was sold “as is,” or is used for commercial purposes. We do not guarantee fabrics against wear, fading, colour fastness, or any damage caused by cleaning processes.
Can I return something if I don't like it?
We undertake the production as per your specific requirement, and the products are made as per your preferences – hence we don’t accept any returns unless there is significant visible damage at the time of delivery. We get a sign-off on your OC – Order Confirmation to ensure there are no
